Entertainment should be fun, not stressful. q98 gives every Pakistani player the tools, information and support needed to keep gaming enjoyable — within their own limits, at their own pace.
Whether you enjoy betting on PSL matches, placing a wager on T20 internationals or spinning through the slot library, q98 is built for entertainment. Like any form of leisure — watching a film, going out for dinner — gaming costs money and should fit comfortably within your personal budget.
Most players on q98 enjoy the platform without any issues. But q98 also recognises that for a small number of people, gambling can stop being fun and start becoming a problem. That is why every account comes with a full set of responsible gaming controls, available at any time from the account settings dashboard — no need to contact support unless you prefer to.
The golden rule is simple: only ever play with money you can genuinely afford to lose. Never chase losses, never borrow money to fund gaming, and never let gaming cut into the budget you need for your family, bills or daily expenses.
Set a monthly budget before you start and stick to it regardless of results.
Treat every PKR you deposit as already spent — winnings are a bonus, not a plan.
Take regular breaks, especially during long cricket match sessions.
Never play when you are tired, stressed or under the influence of alcohol.
Balance gaming with other hobbies, social activities and family time.
Use q98's built-in limit tools — they are there for you, not against you.
Every q98 account comes with these tools built in. Access them any time from your account settings dashboard — they take effect immediately.
Set a maximum amount you can deposit per day, per week or per month in PKR. Once the limit is reached, no further deposits can be made until the period resets. Limits can be reduced immediately; increases take 24 hours to activate, giving you time to reconsider.
Cap the total amount you can lose within a set time frame. If your losses reach the limit you have chosen, your account will not allow further bets or game play until the period resets. This is one of the most effective tools for staying within a personal budget.
Set a timer — 30 minutes, 1 hour, 2 hours or a custom duration. When your session reaches that point, q98 sends a clear on-screen reminder so you can decide whether to continue or log out. A simple prompt can make all the difference.
Take a structured break from the platform for 24 hours, 48 hours, 7 days or 30 days. During a cooling-off period your account is temporarily locked for betting and gaming. You can still withdraw any remaining balance. The cooling-off begins the moment you activate it.
Block access to your q98 account for 30 days, 60 days, 90 days or permanently. Self-exclusion is a serious commitment — it takes effect immediately and cannot be reversed during the exclusion window. Your account balance can be withdrawn before exclusion is applied.
View a full history of your deposits, withdrawals, bets and game sessions from the account dashboard. Reviewing your activity regularly — weekly or monthly — helps you stay aware of exactly how much time and money you have spent on the platform.
Setting up any responsible gaming tool on q98 takes less than two minutes. You do not need to contact support — everything is managed directly from your account dashboard.
Sign in to your q98 account using your registered email and password. If you have forgotten your password, use the password recovery option on the login page.
Click your profile icon in the top right corner of the screen, then select "Account Settings" from the dropdown menu.
Inside account settings, find the "Responsible Gaming" tab. All available tools — deposit limits, loss limits, session reminders, cooling-off and self-exclusion — are listed there.
Select the tool you want, enter the limit or duration that suits you, and confirm. Reductions take effect immediately. Increases have a 24-hour cooling window before they activate.
If you prefer to set a limit through the support team, live chat is available 24/7. For self-exclusion requests, the support team can also action these directly on your behalf.
Problem gambling can develop gradually. Being honest with yourself about the following signs is the first step towards addressing it.
You spend more time or money on gaming than you originally planned, and find it difficult to stop once you have started.
You chase losses — continuing to bet in order to try to win back money you have already lost during a session.
Gaming is affecting your sleep, work, studies or relationships with family and friends in a negative way.
You have used money meant for household expenses, rent or other essential costs to fund gaming deposits.
You feel anxious, irritable or restless when you are not able to play, or when you try to cut down on gaming.
You keep your gaming activity hidden from people close to you, or feel ashamed about the amount of time or money you spend.
You have borrowed money from friends, family or other sources specifically to continue gambling after losing.
Winning feels like a temporary relief rather than genuine enjoyment, and losing feels like an emergency you need to fix immediately.
Answer these questions honestly to get a sense of where you stand. If you answer "yes" to three or more, it is worth taking a break and speaking to someone you trust.
Do you sometimes feel that you need to gamble with larger and larger amounts to get the same level of excitement?
Have you ever lied to someone close to you about how much time or money you have spent on gaming?
Do you find it difficult to stop playing once you have started, even when you intended to play for only a short time?
Has gaming ever caused you to miss work, studies, family events or other important commitments?
Do you return to gaming the next day to try to win back money you lost the day before?
Have you ever used a JazzCash, Easypaisa or bank transfer that was meant for something else to fund a gaming deposit?
If gaming has become a source of stress rather than entertainment, speaking to someone — whether that is a trusted friend, family member or a counsellor — can make a real difference. You do not have to deal with it alone.
q98 encourages any player who feels they may have a problem to reach out to the live chat support team. Our team can help you activate a cooling-off period or self-exclusion on the spot, and can provide information about managing your account going forward.
Seeking help is not a sign of weakness — it shows that you value your wellbeing and the people around you. Many people who take a break from gaming and put limits in place find that the experience becomes enjoyable again once it is back within healthy boundaries.
Live chat is available 24 hours a day, 7 days a week directly on the platform. For responsible gaming requests — including setting limits, cooling off or self-exclusion — our support team will assist you immediately without any questions asked.
You can also email us at [email protected] (plain text only — do not click) for non-urgent queries about account management and responsible gaming tools.
q98 operates strictly as an 18+ platform. Preventing access by minors is a shared responsibility between q98 and every adult in the household.
Every new registration on q98 requires confirmation that the player is 18 or over. CNIC or passport verification may be requested before withdrawals are processed.
If you share a phone or tablet with younger family members, always log out of the q98 app after each session. Use a screen lock PIN or fingerprint lock to prevent unauthorised access.
Never share your q98 login details with anyone, including family members. Your account is registered to you as an adult and is your sole responsibility to keep secure.
If you suspect that a person under 18 has registered an account or is using the q98 platform, contact support via live chat immediately. The account will be closed and reviewed without delay.
Common questions from Pakistani players about q98's responsible gaming tools and policies.
Cricket betting, PSL markets, live casino and 1,200+ slots — all available on q98 with full responsible gaming controls built in. Register today and set your limits from day one.